Customer Policies
A guide for clients on how unforeseen conditions can affect a project — and how we handle them with transparency.
Managing Unpredictable Expenses and Work at Job Sites: A Guide for Clients
In any construction or renovation project, we aim to provide accurate estimates and timelines based on initial assessments and planning. However, it is important to understand that certain factors can introduce unexpected expenses and additional work. These factors include:
When unexpected issues arise, they can impact the overall cost of the project in the following ways:
To manage these potential changes, we will provide a detailed explanation of any new costs and obtain your approval before proceeding with additional work.
Unpredictable work can also affect the project timeline:
We are committed to maintaining open communication and transparency throughout the project. Here's how we will keep you informed:
Remember: the ideal buffer size can vary. Older homes or complex remodels might need a higher buffer (25% or more). During planning, identify areas where surprises are likely (e.g., plumbing behind walls) and adjust the buffer accordingly. Discuss the buffer with your contractor — they can offer insights into potential project-specific surprises.
By including a 20% buffer in your remodeling budget, you're essentially building in resilience. This allows you to weather the unexpected and achieve your dream remodel with less stress and more control.
While we strive to minimize surprises, the nature of construction and renovation projects means that some unpredictability is inevitable. By understanding the potential for unforeseen expenses and additional work, and maintaining clear communication, we can navigate these challenges together, ensuring a successful project outcome.
Thank you for your understanding and cooperation.
1200 Boston Post Road, Guilford, CT 06437 · (203) 458-8453 · showroom@artisantilect.com